Back Ground:-MAYFAIR Hotels & Resorts Ltd runs luxury properties spread across a melange of captivating settings in India including dreamlike mountains, idyllic beaches, and vibrant cities. Guests can choose from varied options like a heritage property up in the hills, a beautiful beachfront hotel, a delightful spa resort or a business hotel amongst others. The ten hotels and resorts are set in four diverse Indian states with the locations being Goa, Gangtok in Sikkim, and Darjeeling in West Bengal, Kalimpong in West Bengal, Bhubaneswar, Puri, Rourkela and Gopalpur in Orissa. They offer authentic hospitality, thoughtful service, lavish accommodation and world-class facilities. They believe in the adage, “Stay with Us, Stay with Nature” and this is well exhibited in the emphasis on an affinity to nature in the fetching architecture, the beautiful landscaping and the overall design of properties.
The 1st year B.Sc. Hospitality & Tourism Management students of SRM University, Sikkim, visited the Mayfair Spa, Resort, and Casino, Gangtok on 23, 24 April 2018. The objective of the visit is to learn about the quality practices in the hospitality industry. Mr. Debendra Roy, HR Manager, and HoD are introduced to the hotels and departments. Students visited the entire Hotel and observed the different functioning style of all departments. Initially, they visited the operational and non-operational department too. Students witnessed the Hospitality in the Rumtek lounge. Overall the industrial visit was an exciting, knowledge booster and a refreshing experience for B.Sc.HTM.